Shipping & Handling

Shipping Information:

LANE JT orders are delivered Monday to Friday between 9am and 5pm ( GMT +7 ). As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery is available to most destinations and Same Day delivery is offered in select cities. 

All relevant delivery options available for your order and to your destination will be displayed at checkout.

Please note that orders placed on Saturday and Sunday will be processed the following Monday.

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online one (1) business day after your order has been shipped.

You will become the owner of the goods that you have ordered once they have been delivered to your specified delivery address. At this point, the goods become your responsibility and we no longer have any responsibility for taking care of the goods from that point.

Shipping Times:

Express Shipping: We will ship your order via DHL. Most of Asian countries: delivery within 1-3 business days. Rest of the world: delivery within 3-5 business days

Standard Shipping: Will be shipped via Epacket. Delivery time may vary from 20-30 days ( Not available at this time )

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. LANE JT cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Note: All of shipping times DO NOT INCLUDE order processing time (Processing time may take 01 to 03 business days for available stocks)

Duty Delivered Unpaid

Shipping fees paid during checkout DO NOT INCLUDE taxes and import duties. Your parcel may be subjected to customs inspection and the assessment of duties and taxes will be in accordance with local regulations.

If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed.

If you refuse the parcel upon delivery or if the parcel is unclaimed, the fees incurred for the return of the parcel (duties, taxes, return fees) will be payable by you before re-delivery can be arranged.