ORDERING & PAYMENTS

TO PLACE AN ORDER:

Simply select the size on each product you wish to purchase and add to cart. When done, click on your shopping cart or go direct to the checkout. You will be able to fill in your payment, billing and delivery details. It's that simple.

With Pre-order events, your order will be fulfilled after the events ended ( We will send a notification via email after we receive your order ).

When we received your order, please allow us up to 2 business days to process your order. Once your order has processed, we will update status of your order details via email about stock information and estimated date for shipping.   

I WANT TO CHANGE MY ORDER!

Any minor changes, email us ASAP! We cannot amend address details once payment has been processed for security reasons - so ensure you give us all the correct details on the payment page.

However, in case your order has been dispatched, your request of changing the item(s) will not be approved. Otherwise, you have to wait until you receive your package and do the exchanging request. 

CANCEL MY ORDER?

We always want to make sure your order will be delivered to you as quickly as possible, so all cancellation requests can't be made once your order's been confirmed! We will not entertain any reason for cancellation. 

PAYMENT:

We currently accept all major credit and debit cards + PayPal as well as AfterPay. 

We do not accept personal cheques, money orders or direct bank transfers.

You are responsible for any issue including fraudulent transactions on the credit card used for your purchase.

EXCHANGE RATES:

All our prices are listed in USD, and you will be charged in USD. If you're outside of the US, your bank or credit card company will convert the amount to your local currency.

We cannot advise on exchange rates, please contact your payment provider for more information. 

WILL MY PERSONAL DETAILS STAY SAFE?

We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see the LANE JT Privacy Policy.

 

x