Has Coronavirus (COVID-19) impacted processing time?
Most LANE JT orders are being shipped within 3-5 working days.
Our distribution centre is currently operating with reduced staff, hygiene protocols, and exhaustive ongoing sanitation to keep our clients, employees, and communities safe. For this reason, some orders may be subject to processing delays. Note that our customer care team cannot prioritize any individual order.
LANE JT is monitoring the situation closely and is quickly adapting and complying to all guidelines provided by public health officials. We are trying our best to balancethe customer’s benefits and the regulations of government.
Are you still shipping to my country?
Transit to most of the world has continued, though additional delays are expected in some regions. We will notify you as soon as possible if the delay happens.
LANE JT is closely monitoring our shipping partners' updates, and is adjusting our courier selection to ensure orders are delivered within the best time frame possible. The shipping may different from the time shown on our web.
However, the global situation is changing daily. Take note of your local regulations and keep them in mind when shopping online.
Thank you so much for your understanding.